ppk365 takes your privacy seriously. This Privacy Policy explains exactly what personal data we collect when you use our platform, how we use it, who we may share it with, and what rights you have over that data. We believe you deserve full transparency — no small print surprises.
These cards summarise the most important aspects of how ppk365 handles your personal data. Please read the full policy below for complete details.
ppk365 collects personal data that you provide directly — such as your name, CNIC number, date of birth, email, and mobile number — as well as data generated automatically when you use the platform, including device identifiers, IP address, and betting activity logs.
Your data is used to operate your ppk365 account, process payments, conduct KYC verification, personalise your experience, prevent fraud, send service communications, and comply with our legal and regulatory obligations. We do not use your data for unrelated commercial purposes.
ppk365 shares data only with parties essential to delivering our services — payment processors like JazzCash and EasyPaisa, identity verification providers, game studios, and regulatory bodies as required by law. We never sell your personal data to third-party advertisers.
ppk365 uses TLS encryption for all data in transit, AES-256 encryption for stored sensitive data, hashed password storage, and regular security audits. Access to personal data is restricted on a strict need-to-know basis among ppk365 staff and service providers.
You have the right to access, correct, and in certain circumstances request deletion of the personal data ppk365 holds about you. You may also object to certain types of processing and request data portability. Requests can be submitted to [email protected].
ppk365 uses essential cookies necessary for the platform to function, as well as analytics cookies that help us understand how Members use the site so we can improve it. You can manage cookie preferences via your browser settings. We do not use third-party advertising cookies.
ppk365 ("we", "us", "our", or "the Company") operates the online sports betting and casino platform accessible at ppk365.app (the "Platform"). We are committed to protecting the personal data of all individuals who interact with our Platform, including registered Members, prospective Members who browse the site, and individuals who contact us through support channels.
This Privacy Policy sets out in clear terms what personal data we collect, the purposes for which we collect and process that data, the lawful basis on which we rely, how long we retain data, who we share it with, and the rights you hold in respect of your personal data. This policy applies to all users of the ppk365 Platform regardless of the device or method used to access it.
This Privacy Policy should be read alongside the ppk365 Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
For the purposes of applicable data protection legislation, ppk365 is the data controller in respect of the personal data collected through the Platform. As data controller, ppk365 determines the purposes and means of processing your personal data and is responsible for ensuring that processing activities comply with applicable law.
If you have any questions about this Privacy Policy or wish to exercise any of your data rights, please contact our Data Protection team. Contact details are provided in Section 16 of this policy.
When you register for a ppk365 account, deposit funds, contact support, or otherwise interact with the Platform, you may provide us with the following categories of personal data:
When you access the ppk365 Platform, we automatically collect certain technical and behavioural data, including:
ppk365 may receive personal data about you from third parties in limited circumstances, including identity verification agencies, fraud prevention databases, payment processors, and publicly available sources used for regulatory compliance purposes.
ppk365 processes your personal data only for specific, legitimate purposes. The table below summarises the primary purposes for which we use your data:
| Purpose | Data Categories Used |
|---|---|
| Account registration and management | Identity, Contact |
| Processing deposits and withdrawals | Identity, Financial, Verification |
| KYC identity and age verification | Identity, Verification Documents |
| Fraud prevention and security monitoring | Identity, Financial, Technical |
| Responsible gaming monitoring and interventions | Behavioural, Financial, Communications |
| Customer support and dispute resolution | Identity, Communications |
| Regulatory reporting and compliance | Identity, Financial, Behavioural |
| Platform analytics and improvement | Technical, Behavioural (anonymised) |
| Service notifications and account communications | Identity, Contact |
ppk365 does not use your personal data for automated decision-making that produces legal or similarly significant effects on you without your prior knowledge, except where required for fraud prevention or regulatory compliance.
ppk365 processes your personal data under one or more of the following lawful bases depending on the specific processing activity:
ppk365 shares personal data with carefully selected third-party service providers who assist in delivering our platform. These include payment processors (JazzCash, EasyPaisa, Raast, HBL, UBL, Meezan Bank), identity verification agencies, game content studios, IT infrastructure providers, and customer support platforms. All service providers are contractually bound to process personal data only on ppk365's documented instructions and to maintain appropriate security standards.
ppk365 may disclose personal data to regulatory authorities, law enforcement agencies, courts, or other public bodies where required to do so by applicable law, court order, or in response to a lawful regulatory investigation. Where permitted, ppk365 will notify the affected Member of such disclosure.
In the event of a merger, acquisition, or sale of all or part of ppk365's business, personal data held by ppk365 may be transferred to the acquiring entity as part of the transaction. Members will be notified of any such transfer and of any resulting changes to this Privacy Policy in advance.
Where a Member has activated self-exclusion or ppk365 has identified indicators of problem gambling, ppk365 may share relevant data with responsible gaming support organisations or industry self-exclusion schemes as required by our regulatory obligations.
All payment transactions on the ppk365 Platform are processed by third-party payment service providers. ppk365 does not store complete payment card numbers or full financial instrument credentials on its own servers. Payment data shared with ppk365 for the purpose of processing deposits and withdrawals is handled in accordance with applicable financial data security standards.
ppk365 retains records of transaction amounts, timestamps, payment method types, and transaction reference numbers for the purposes of account management, fraud prevention, and regulatory compliance. These records are retained for the period specified in Section 10 of this policy.
All Pakistani Rupee (PKR) transactions processed via JazzCash, EasyPaisa, Raast, and bank transfer channels are subject to the privacy practices of those respective payment providers in addition to this policy.
ppk365 is required by its regulatory obligations to verify the identity and age of all Members before processing withdrawals and, where risk-based procedures require, at other stages of the customer relationship. This process — commonly referred to as Know Your Customer (KYC) — involves the collection and review of identity documents including CNIC, passport, and proof of address.
KYC documentation submitted to ppk365 is processed by our internal compliance team and, where required, shared with accredited third-party identity verification agencies. Document images are stored in encrypted form and access is restricted to authorised personnel only. ppk365 will never share your KYC documents with parties unrelated to identity verification or regulatory compliance.
Members who decline to provide requested KYC documentation may have their withdrawal functionality suspended until verification is complete. ppk365 is unable to waive KYC requirements as they form part of our mandatory regulatory compliance obligations.
Cookies are small text files placed on your device when you visit the ppk365 Platform. They allow the platform to recognise your device across sessions and enable core functionality such as maintaining your login state, remembering your preferences, and securing your session.
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the ppk365 Platform. ppk365 does not use third-party advertising or behavioural tracking cookies.
ppk365 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:
Where personal data is retained solely to comply with a legal obligation, access is restricted and the data is not used for any other purpose during the retention period.
Subject to applicable law, you have the following rights in respect of the personal data ppk365 holds about you:
To exercise any of the above rights, please contact ppk365 support. We will respond to all verified data rights requests within thirty (30) days of receipt. In complex cases we may extend this period by a further two months, in which case we will notify you of the extension and the reasons for it.
ppk365 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ppk365 will notify you without undue delay and provide details of the breach, the data affected, and the steps ppk365 is taking to address it.
If ppk365 becomes aware that personal data has been collected from an individual under the age of 21, the relevant account will be suspended immediately, any funds held will be reviewed in accordance with our Terms & Conditions, and the personal data of the underage individual will be deleted from our systems as soon as reasonably practicable.
If you believe that ppk365 has inadvertently collected personal data from a person under the age of 21, please contact our support team immediately at the address provided in Section 16.
The ppk365 Platform may contain references to game studios, payment providers, or other services whose own privacy practices are separate from and independent of this Privacy Policy. ppk365 is not responsible for the privacy practices of any third-party service providers and encourages you to review their respective privacy policies before interacting with their services directly.
Where ppk365 embeds third-party game content within the Platform, that content is served within a controlled environment. ppk365 shares only the minimum data necessary for game delivery with third-party game studios, and all such sharing is governed by data processing agreements.
ppk365 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing activities, applicable law, or regulatory requirements. Material changes to this policy will be communicated to Members via email and/or a prominent notice on the Platform at least seven (7) days before they take effect.
The "Last Updated" date at the top of this policy will be revised each time a change is made. Your continued use of the ppk365 Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not accept the revised policy, you must cease using the Platform and may request account closure.
We encourage you to review this Privacy Policy periodically to stay informed about how ppk365 protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data ppk365 holds about you, please contact our Data Protection team. We aim to respond to all privacy-related enquiries within ten (10) business days of receipt.
For data rights requests, please include your registered ppk365 username, a description of your request, and sufficient information to verify your identity so that we can process your request efficiently and securely.
Contact email (plain text — not a link):
[email protected]
ppk365 takes all privacy complaints seriously and will acknowledge receipt of your enquiry within two (2) business days. Where a complaint cannot be resolved to your satisfaction through our internal process, you retain the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.
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